Don’t you hate liars and fake people? Nothing is worse than being backstabbed by a fake friend. Have you tried to secure your sensitive photos on social media? Have you been a victim of fake profiles and impersonation? Most of us know how fake people can drain your emotional energy, whether online or offline. But fakes are present everywhere. We must be as wary of fake products as we are of fake people in the digital world. However, counterfeiting is not a new problem for brands and consumers. You may have read the warning on bottled water bottles: ‘Crush after use.’ Also, there are many tips and tricks to identify a fake product.
Many people use rapid tests to test for adulteration. If the milk leaves a trail behind, then it is adulterated. However, many people have accepted counterfeiting and adulteration as a part of life. But given the perils of fake products, brands cannot get complacent.
What is Counterfeiting?
Understanding Counterfeit in the Era of Complex Supply Chains.
Counterfeiting is the act of selling a fake version of a product, document, or currency.
Even the water bottles sold in trains, buses, and stores could be fake. Fraudsters pick up empty used bottles from the trash. Next, they fill it with tap water and use a fake seal. But fishing used containers and replacing the content with spurious products is only a part of the issue. Products are under the threat of counterfeit markets throughout the supply chain. With the advent of e-commerce giants and global trade, supply chains have become more complex.
- Brands have different layers of suppliers and sub-suppliers. Without track and trace, the supply chain becomes opaque.
- With technology, manufacturers of fake products have started using deceptive products. For a general consumer, it is impossible to distinguish a fake from a genuine product.
- Supply chain integration is necessary not only to fight fakes. It also ensures seamless product movement. An integrated supply chain with track and trace system aids in creating a consumer experience.
Is counterfeit targeting only the consumers? Are big brands unscathed by fakes?
Counterfeit products pose health hazards and safety concerns for customers. But that doesn’t mean that brands should not be afraid of fakes. Without a doubt, fakes bleed revenues. While brands may cope with revenues going down, losing loyal customers is the greatest threat. Your competitor may gain an easy advantage only because fake products are being sold using your brand name.
Brands find it difficult to grapple with fakes across the internet without automation tools. Experts warn that the internet is a big maze. Without close monitoring, your brand can be used and abused. Here are some points brands need to consider if they are trying to avoid spending money on brand protection:
- In the digital world, avoiding brand protection is like inviting counterfeiters.
- Your customers have many options today. Brand image is a very important competitive advantage.
- Loyal customers are intangible assets. Losing your loyal customerscan do irreparable damage to your brand.
Counterfeits and shipments of unlicensed products are on the rise. Now is the time to use innovative and combined technological solutions to check counterfeits.
Key Strategies to Protect Your Brand from Counterfeit.
Counterfeiting is a serious threat to brands, but there are several strategies that can help businesses safeguard their products, reputation, and revenue. Here are key steps to protect your brand from counterfeiters:
1. Leverage Anti-Counterfeit Technologies
- Unique Identification Codes: Incorporate non-cloneable serial codes or QR codes that allow customers to verify product authenticity.
- Blockchain Technology: Use blockchain to track each product’s journey through the supply chain, ensuring transparency and reducing the risk of counterfeit goods.
- RFID/NFC Tags: These tags can be used to track products in real-time, providing additional layers of security.
2. Monitor Digital Platforms
- AI & Machine Learning: Use AI-driven tools like Truviss to scan e-commerce sites and social media platforms for counterfeit listings, swiftly removing fake products.
- Brand Protection Solutions: Invest in tools that continuously monitor digital spaces for unauthorized resellers and counterfeit goods.
3. Enhance Packaging Security
- Tamper-Proof Labels & Holograms: Use packaging that shows clear evidence of tampering, making it difficult for counterfeiters to replicate.
- Smart Labels: Implement interactive, secure labels that help consumers verify authenticity through scanning or other digital tools.
4. Build Strong Supplier Relationships
- Supplier Audits: Conduct regular audits to ensure suppliers adhere to quality standards and prevent counterfeit products from entering the supply chain.
- Clear Agreements: Create detailed contracts that include provisions for anti-counterfeiting measures, holding suppliers accountable for security.
5. Educate Consumers
- Awareness Campaigns: Educate customers about how to identify fake products through your website, social media, and customer service.
- Verification Tools: Provide consumers with easy-to-use verification tools to authenticate products before purchase.
6. Collaborate with Authorities and Industry Peers
- Legal Actions: Work closely with law enforcement to identify and take down counterfeit operations.
- Industry Alliances: Join anti-counterfeiting coalitions and share best practices with other brands to strengthen the collective fight against counterfeiting.
Brand protection solutions and clear product visibility across the supply chain are vital. What is the expert opinion on anti-counterfeit technology?
Over the years, counterfeiting has been growing. But luckily for brands, so has anti-counterfeit technology. Counterfeiting will have no end. But as a brand, you can keep it under check and protect your precious customers.
- The packaging and labelling industry has come a long way. Security labels with novel technology can protect your brand along the supply chain. Brands can today explore many tamper-proof seals that integrate with packaging. Invest in technologies that make packages and products less vulnerable to counterfeiting.
- Automation in detecting fakes across all digital platforms is essential. Track and trace technology helps brands secure the supply chain. Work with integrated solution providers. Such experts address counterfeiting, product tampering, track & trace, theft, and diversion issues.
- Use security label designs that are simple to understand and easy to use for customers. You can use unique visual effects like on-off, on-invisible, or always-on images.
- Impactful loyalty management encourages customers to report fakes. Work with integrated solution providers to make customer engagement and awareness your priority. Anti-counterfeit technology is one way to show your customers that you care.
Contact us to book an appointment with one of our anti-counterfeiting experts.